Portability process of DID numbers to HandyCom

If you wish to keep your phone number to use it with our landline services we must carry the line to HandyCom's account.

When do you realize a portability process? 

So your service won't be affected and inconvenience you we schedule with you the day and time to realize the portability process in advance.  

What do I need for the portability process? 

Please send us the following information:

• DID's digit numbers to carry
• Name of the current carrier
• Constitutive Act
• Legal representative current and valid ID
• Tax ID
• Power of attorney *if applies*
• Proof of address (Ideal, non obligatory)
• Last invoice from the current carrier (Ideal, non obligatory)
• Date and time that's convenient to you to do the portability process

How will I know when the portability process is complete?

When dialing the number and this one rings on the phone where HandyCom configured it.

Can I use my own phone number or can I get a new one?

Both options are possible. For more information of each case you can send us an email to [e-mail]