IVR

What is an IVR?

An IVR is an interactive menu that allows the user to interact with their company's atention system through configurable voice menus in real time.

 IVR example:

Welcome to  COMPANY'S NAME. If you want to reach our sales' department press #1, If you want to reach customer service press #2 (...)

Why should I consider having an IVR?

It saves time and work, it allows the caller to choose the area or extension it wishes to reach.

It gives your customers a welcome message, and let's them know they have the correct number to reach your company.

What do I need to request an IVR?

1. The recording with the welcoming message you wish to set-up
2. The dialing options you wish to have set-up.

What are the characteristics I need to consider before sending the message?

Format must be: 16bit 8khz/16khz mono WAV

Any other alternatives? 

1. The recorded message can be created and sent by you in the required format (we suggest the web page: https://www.voices.com/) 

2. We can request the recording with the message and send you a pricing.

If you accept the pricing please send us:

• Desired script and IVR options 
• Voice characteristics (gender, age, language) you would like.

How mush is the IVR service?

IVR service has a monthly price of $10.00 mxp + taxes

Request an IVR HERE!