Extension registration format

What do I need to request a new extension?

To request a new extension send us the following information:

• User's name :
• Phone type: (Bria o teléfono fijo)
• Location:
• Special Configurations: (ACD, IVR, RG, Call Group, Redirecting, etc)

If you have a phone number in stock with us:

• Phone's serial number
• Device IP number

IF you own your own IP devise:

• Device IP number 

You can add:

• Cost center:
• Business Unit:
• Immediate chief:
• User's level:

How do I know my devices IP number? 

1° Verify that your phone is on and conected to a wifi or internet service. (Behind it you will find the ethernet cable (Imagen1) plugged on the LAN input port (Imagen2)).

                       

                    Imagen 1:  Ethernet cable                                                          Imagen 2: LAN input port

Request an extension HERE!

2° The spot of the cable may vary with brand and model of your devise, the IP number might be found on a different spot.

 

How can I request a change on my extension?

Sen us the information you would like to change  HERE or email us at [e-mail]