Your internet connection may fail for multiple reasons, internal or external, physical or because of wrong configurations.They all are reflected as slowness when browsing web pages, low download ...
How do I know what's my link broadband? At our billing portal you can find the broadband of your link beside it's name: Example: ADSL 30 Mbps Enlace dedicad 10 Mbps (Dedicated link) Enlace 200 Mb...
Find information you need in our Home page or browse the menus: 1. Home Page IMAGE 1: Help Center 3. Menus IMAGE 2: Home page Options
Spending concepts In your invoice there are 5 spending concepts: Datos (Data): All spendings related to internet links. Fijo (Landline): All spendings related to landline services, this concept i...
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
What is the Monitoring Portal? It's a web page where yo can visualize your links' real time. How can I access my monitoring portal? 1° Enter the monitoring page: https://link-monitoring-4pt.fir...